Employees from remote teams can communicate via one-on-one chats, or create groups consisting of team members or other relevant colleagues. RingCentral MVP offers a seamless experience for remote teams with screen sharing, file sharing, and virtual backgrounds. It also integrates with popular apps like Microsoft Teams and Google Workspace, and provides analytics to help businesses optimize communication strategies. Google Chat is part of Google Workspace and offers end-to-end messaging, group chat, and threaded team rooms for collaboration. It increases efficiency in Google apps and has tight integration with Gmail, Google Meet, and Google Drive.

Trello is an online collaboration and project management visual tool that is also used for team communication by way of comments, mentions, file sharing, and integrations. Trello integrates into tools such as Slack and Google Drive, enriching its communication features. Trello is ideal for teams who like to have tidy, visual task tracking with integrated messaging for updates and collaboration. It’s highly sought after by remote teams, designers, and project managers.

Compare The Best Video Conferencing Software Of 2025

Zoom lets you pick from various built-in backgrounds, and you can also create your backgrounds. Many of the app providers in this list do offer temporary free trials, or completely free versions (also known as freemium versions) to get you started. This is a great way to try out their app before you roll it out to your entire team. To help you figure this out faster, I’ve summarized the key integrations for each app in my list. Spike also removes low-priority messages from your main conversation feeds automatically, and puts them into a separate inbox.

A lot of important business and personal data gets exchanged through employee communication apps, and it needs to stay private. Connecteam’s all-in-one employee app is a solution to disperse organizational communications, increase employee engagement, get honest feedback, reduce turnover, and improve everyday productivity. One drawback of Poppulo is you require some training to understand the publishing templates.

Dialpad is a cloud-based unified communication platform that offers voice, video, and messaging solutions. I also appreciate that their business phone service offers toll-free numbers, and teams can share the same phone numbers to easily manage contacts and leads. I spent weeks testing and comparing different team communication tools, specifically looking at how they perform for small business needs. From pricing and features to ease of use, I considered everything that matters to growing businesses. Additionally, while the platform is very user-friendly, some users have expressed a desire for more advanced design customization within the email and employee survey templates.

This list hasn’t changed much recently, and it’s notable how many apps are dropping out of the space—the big players have more or less locked the space down. Communication apps are tools that facilitate seamless interaction and collaboration among team members. When most companies switched to remote work during the pandemic, there was a fear of being able to collaborate properly. The quality of communication suffered a lot as employees were no longer working from the same physical location.

Chanty is a team communication tool that helps businesses improve their communication by providing a streamlined and efficient way for teams to collaborate. Chanty offers features like group and one-on-one messaging, file sharing, task management, voice and video calls, and integrations with other tools like Trello and Asana. In today’s work environment, flexibility is key, and many employees work remotely or on-the-go.

Committed to enhancing lead and customer experiences through effective journey mapping. Some popular options cater to different requirements, so consider features like automation, integrations, and scalability when making your choice. Anastasia worked in management consulting and tech startups, so she has lots of experience in helping professionals choosing the right business software.

Thanks to its reliability and high-quality video calls, it’s also a solid choice for customer webinars. With team channels, private chats, and video conferencing, it centralizes communication and workflows. I’ve been using Google Workspace for my business email address for a long time, and we also use the suite of tools across our remote company. It gives you the familiar Gmail and Google Calendar interface, which is easy to use. As you move into demos, be direct about the features that matter most to your team. Ask vendors to show workflows like sending a company-wide message, segmenting an audience, or tracking engagement.

This is a significant benefit for collaboration and can save time when working on cloud-based documents. Monday.com offers a free forever plan for up to two seats, after which pricing increases according to the number of seats and features required. Monday.com’s most notable feature is its color-coded boards, which enable team members to easily see which project is in progress, which tasks have been completed, and which teammate needs assistance. Before you go, I also recommend subscribing to our weekly People Managing People newsletter.

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The first thing that stood out to me (and a lot of users) is how intuitive the platform is. And with top-rated features like personalization, inbound identification, and regulatory compliance, it’s not just good for customer contact — it’s built to do it responsibly and at scale. It allows teams to automate case routing so client inquiries go straight to the right reps (no manual triaging needed).

Built specifically for non-desk and mobile teams, it provides the tools your business needs to keep everyone connected and in sync, no matter where the work takes place. Avaya is a well-known name in cloud technology-based business communication. It depends on your engagement strategy, but Podium excels in real-time messaging and review generation, especially for local businesses. For more structured customer journeys and automation, Intercom or Front are strong contenders for modern, high-touch engagement. It’s no surprise that industries like logistics, IT services, and even marketing teams are leaning into it. Personalization, multi-channel coverage, and inbound identification all rank among its highest-rated features, which shows how well it balances user control with scale.

The more user-friendly the interface, the higher the employee engagement and adoption rate. Start by pinpointing the specific various communication features and needs of your team. Are you a remote team scattered across time zones, or a co-located team needing quick chat, voice messages, and instant messaging options?

Slack Channels segregate the conversation to help you organize team communication better. Instead of telegram 下载 , you can divide it up to streamline your workflow and easily search through archives. UShare offers a FREE plan for individuals which comes with 5GB storage, 3 shared workspaces, and 90 shared audio/video meeting minutes. Video calls and meetings are backed up by cloud storage support to save entire video recordings and auto-generate transcripts. These allow you to build robust archives of your Zoom meetings for future reference.